Contact Us

We are here to assist you with your journey

At vivoyo, we are committed to providing our riders with exceptional support. Whether you have questions about choosing the perfect electric bike, tracking your free delivery, or technical configurations, our dedicated customer success team is ready to assist you.

For immediate support, please reference our official verified business communication channels below. We look forward to helping you get on the road!

Official Store Desk Details

Legal Business Name: vivoyo
Support Email Address: contact@vivoyo.shop
Customer Phone Line: +1 (369) 237 7051
Physical Headquarters: 5420 Capital Blvd,
Raleigh, NC 27616,
United States

Support Desk Response Windows

Our structural help channels operate Monday through Friday. All incoming emails and contact forms are fully logged, screened, and answered within 24 business hours by our internal support team.