AGB

Last Updated: June 2026

Welcome to vivoyo. This website, located at https://vivoyo.shop, is operated by vivoyo. Throughout the site, the terms "we", "us" and "our" refer to vivoyo. By visiting our site and/or purchasing bikes, e-bikes, or accessories from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

2. Accuracy and Completeness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more complete sources of information.

3. Accepted Payment Methods & Billing

To maintain absolute checkout security, we routing transactions strictly through trusted processors:

  • PayPal Authorization: We accept payments securely through PayPal. Your designated account will be billed immediately upon completion of the checkout sequence.
  • Order Security: All billing information must be fully verified and clear before an order enters our 1-day processing pipeline. We reserve the right to refuse or cancel any order if fraudulent activity is suspected.

4. Products and Services

Certain products, specifically specialized bicycles and electric bikes (e-bikes), may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store, but cannot guarantee your monitor's display will be entirely exact.

5. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.

6. Governing Law & Legal Venue

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law principles.

Any legal action, dispute, or proceeding arising under these Terms of Service will be brought exclusively in the federal or state courts located in the State of North Carolina, and you hereby consent to the personal jurisdiction and venue therein.

7. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

8. Contact Terms Inquiries

Questions about the Terms of Service should be directed directly to us at:

Store Entity: vivoyo
Email Support: contact@vivoyo.shop
Telephone: +1 (369) 237 7051
Address Location: 5420 Capital Blvd,
Raleigh, NC 27616,
United States